Privacy Statement

MAXIME PRIVACY STATEMENT

We would like to inform you of our Company’s commitment to compliance with the Singapore Personal Data Protection Act 2012 (“PDPA”), and its related rules.

Pilmico International Pte Ltd is the holding company for both the Pilmico and Gold Coin brands in the Asia Pacific region. We are committed to safeguarding the privacy of information provided to us and the information of visitors to our website and any other associated websites under our control (collectively our “Websites”). PIPL is the data controller of any personal information provided to us when you use our services as set out in our Terms of Use.

From time to time, it may be necessary for you to provide personal data in connection with your visits to our company website and portals, our offices, with your direct or indirect dealings with our Company, our officers and employees, and in your browsing activities through any of our mobile applications, as a customer, an applicant, or a third party service provider of goods or services.

This Data Privacy and Protection Policy explains how we may collect and use information that we obtain about you, and your rights in relation to such information. Your use of our online services or your provision of information to us constitutes your acknowledgement of the terms under this Data Privacy and Protection Policy. Please do not send us any information if you do not want it to be used in the ways described in this Data Privacy and Protection Policy.

SCOPE OF THIS POLICY

This Data Privacy and Protection Policy applies when we receive any personal data from you or other third-parties, including but not limited to the following circumstances:

  • when you or the organization you work with request information from us or provide information to us;
  • when you or the organization you work with engages any services from us;
  • when you or the organization you work for provides services to our customers;
  • when you complete any application forms on our Websites;
  • when we conduct open source searches on you in connection with our business acceptance or business development processes;
  • when you visit our Websites including any online or mobile applications;
  • when you are entered into our mailing lists to receive any publications and other marketing information from us; and
  • If required to do so as part of any legal proceedings conducted between you and Maxime.

THE PERSONAL DATA WE COLLECT

Personal data refers to data about an individual who can be identified from that data; or from that data & other info that the organization has or is likely to have access to. Includes electronic and non-electronic data. Whether data is true or false. Personal data under PDPA may include the following full name, NRIC or passport number, photograph or video image of an individual, mobile phone number, personal email address, thumbprint, name and residential address.

We collect Personal Data when you register, sign-up, use our products and services, contact us, visit our websites, or use any of our mobile applications. Other information that may also constitute Personal Data, such as your browser type, operating system, IP address, domain name, number of times and dates you visited the website or accessed the mobile application, and the amount of time you spent browsing through the website or mobile application, may be collected via cookies and other tracking technologies, such as transparent GIF files. Aggregate Information, or non-personally identifiable and anonymous data, such as how many times you log onto our websites or mobile applications, may also be collected. We also obtain your information from other sources (i.e., publicly available platforms, financial institutions, credit agencies, payment gateway processors, public authorities, and other agencies) for purposes of identity verification and compliance with regulatory requirements.

We may collect and process Personal Data from you in the delivery orders which may include, to the extent necessary to respond to your requests, queries and concerns, basic information such as but not limited to first and last name, billing and shipping address, e-mail address, company name (optional) and contact number.

CREATE AN ACCOUNT AND GET IN TOUCH:

We collect personal information once you register and create an account, and query about our products through this website.

By registering and creating an account with us, you understand and agree that we shall use your personal data in accordance with this statement.

SIGNING UP FOR PROMOTION AND ONLINE OFFERS:

If you have registered/created an account and have agreed to subscribe to marketing promotional emails by giving your email in the “Stay-up-to-date” portion of our website, we will keep the e-mail address provided for purposes of sending you updates on exclusive offers.

HOW WE USE COOKIES AND TRACKING TECHNOLOGIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Cookies allow websites to recognize your computer when you return, enabling it to display personalized settings and other user preferences. It also allows websites to respond to you as an individual. The websites and apps can tailor operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being visited. This helps us to analyze data about web page traffic and to improve our website in order to tailor it to your needs. We only use this information for statistical analysis purposes after which, the data is removed from the system.

In general, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You will be given the opportunity to accept or reject the use of cookies on our websites in a pop-up box when you first access our website. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Most web browsers, however, automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. You may choose not to accept the cookies. However, this may restrict the services that you can access at our websites. Declining cookies may also prevent you from taking full advantage of our websites.

HOW WE USE THE INFORMATION WE COLLECT

We may use Personal Data based on your consent given us to let you know about our Products and Services that we believe will be of interest to you. In all cases, we will process your data in accordance with the usage declared.

  • We will take steps to limit direct marketing to a reasonable and proportionate level and only send communications which we believe may be of interest to you or relevance to you;
  • You can ask us to revoke direct marketing at any time by following the “unsubscribe” link you will find on the email marketing message we send you or alternatively please download this Request Form to formally exercise your rights.

TRANSFER OF PERSONAL DATA

Please be aware that your Personal Data may be transferred, stored and processed in countries outside your country of residence from which information was collected. This means that your Personal Data will be subject to a different standard of data protection that tha available in your country residence. Maxime will take appropriate steps to ensure that transfers of Personal Data are in accordance with applicable laws and carefully manage to protect your privacy rights and interest.

We will share or disclose your personal information to our affiliates or subsidiaries only for the purposes for which we have collected your personal data. Our list of Aboitiz Subsidiaries and Affiliates are found on this link https://www.goldcoin-group.com/privacy-statement/

we ensure transfers are within the Aboitiz Subsidiaries and Affiliates covered by an agreement in which contractually obligated each member to ensure Personal Data receives an adequate and consistent level of protection wherever it is transferred within the group

where we transfer your Personal Data outside the group or to third parties who help provide our products and services, we obtain contractual commitments from them to protect your Personal Data

when we receive request for information from law enforcement or regulators, we carefully validate these request before any Personal Data is disclosed
Subject to applicable laws, you have a right to contact us for more information about the safeguards we have put in place to ensure the adequate protection of your Personal Data when it is transferred as mentioned above.

SECURITY AND RETENTION OF PERSONAL INFORMATION

We are committed to ensuring that your Personal Data is kept secure. We have implemented suitable and adequate organizational, physical, and technical security measures, policies, and procedures intended to reduce the risks of accidental destruction or loss, or the unauthorized disclosure or access to such information which are appropriate and adequate to the nature of the Personal Data we collect.

We may retain your Personal Data only for as long as necessary for legitimate business purposes, to comply with laws, regulations, or lawful court order, or to establish or defend a legal action.

NOTIFICATION OF CHANGES

We recommend that you check this privacy notice every time you visit our Websites as we may update this privacy notice regularly and from time to time, by posting the amended notice on this page. Any changes will be effective when posted. It is your responsibility to review any such amended Privacy Policy.

REQUESTS, ACCESS, RECOURSE AND QUESTIONS REGARDING THIS PRIVACY STATEMENT

The privacy laws of some jurisdictions may give you the right to access, amend or erase your Personal Data, or in some circumstances, to restrict or object to the processing of your Personal Data.

If you would like to request a copy of your data, or would like to take steps to exercise any of your rights, please contact our Data Protection Officers below. We may refuse to provide access and may charge a fee for access if the relevant legislation allows us to do so, in which case, we will provide you with reasons for our decision as required by law.

Generally, you are entitled to request that we:

  • Provide you with a copy of your Personal Data that we hold and you have the right to be informed of:
    • (a) the source of your Personal Data;
    • (b) the purposes and methods of processing;
    • (c) the data controller’s identity; and
    • (d) the entities or categories of entity with whom your Personal Data may be shared;
  • Cease processing your Personal Data, in whole or in part, as you direct us, for any purpose, save to the extent it is lawful to do so without consent;
    Do not transfer your Personal Data to third parties for the purposes of direct marketing or any other purposes you have not consented to;
  • Correct any errors in your personal Data; and
  • Update your personal Data as required.

If you have questions, concerns or complaints regarding this Data Privacy and Protection Policy, or if you wish to submit a written complaint to us about how we handle your Personal Data, you may contact us through our Data Privacy Officer by way of any of the following channels:

CONTACT US

PIPL Data Protection Officer

Mailing Address: Data Privacy Officer,47 Scotts Road, Goldbell Towers, #16-01/02, Newton, 228233, Singapore
Email Address: goldcoin.dpo@aboitiz.com

Please use the following subject format:

Inquiry on Data Privacy

You may be required to provide Personal Data information for us to be able to assist you with your requests. By providing us with complete information, we will be able to provide you access to, update or correct your personal data as soon as reasonably possible.

For more information on how we handle complaints pertaining to Personal Data, please refer to Personal Data Protection Complaints Procedure.

We will make every reasonable effort to respond to your request within 30 business days subject to legal and other permissible considerations. Should we need more time or information to fulfill your request, we may have an extension of up to 15 business days. During this time, we will communicate with you the reason for the extension. We will also investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal data in accordance with the existing data protection laws and other data privacy and protection policies we have put in place. You may also have the right to submit a complaint to the relevant data protection authorities in your jurisdiction on any complaint that cannot be resolved with us directly.